February 1, 2023

A non-emergency clinical transportation device (NEMT) is an software designed to optimize non-emergency transportation products and services by way of offering gear for scheduling, routing, billing, personnel control, and extra. Through streamlining entrance and back-office operations, NEMT answers can maximize your EMS group’s potency and productiveness. Additionally, it’s important that you select an NEMT device that’s web-based, as a result of you are going to be capable of set up your operations on every occasion and from anywhere you’re.

Listed below are simply one of the vital the reason why you will have to believe getting an internet NEMT device to your EMS group:

1. Trouble-Loose Scheduling

Scheduling NEMT pickups historically concerned handbook plotting, calculating, and making plans. As a result of numerous agenda adjustments have a tendency to occur in an afternoon, the method was once very time-consuming, inefficient, and error-prone.

In this day and age, issues have progressed significantly, because of technological inventions. Michigan-based developer Traumasoft, for instance, has teamed up with Realtime Routes to create an NEMT device that permits you to create real-time multi-trip schedules to optimize time at the street and scale back scheduling mistakes. The device additionally means that you can agenda journeys in accordance with your staff’s availability. Via their cellular software, your staff additionally has the potential to enter their schedules, industry shifts, and request time offs.

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Mainly, with an NEMT device, you’ll be able to mechanically create versatile schedules to cut back “no-ride miles”, decrease the space between pick-ups, and calculate actual pick-up occasions. This implies you’ll be able to profit from your to be had time and assets.

2. Billing Integration

With the best NEMT device, billing will also be built-in with many different departments inside an EMS group, like digital affected person care reporting (ePCR), scheduling, dispatching, and routing. Which means that billing is computerized from begin to end, which reduces mistakes akin to double knowledge entries whilst additionally minimizing time spent submitting claims. An NEMT device additionally hurries up repayment occasions as a result of billing data is immediately built-in and verified with clearinghouses. The characteristic additionally means that you can test your declare standing, to trace your bills, and to generate a lot of billing information for simplified and streamlined processing.

3. Actual-Time Routing & Monitoring

The usage of an NEMT device, you’ll be able to mechanically optimize routes in real-time the use of synthetic intelligence. Some answers totally combine routing procedures with a state of the art EMS Pc Aided Dispatch (CAD) device and GPS, this means that that you’ll be able to monitor the positioning of any car. It might additionally come with versatile day trip ordering, facility mattress logistics, and visitors and climate trend overlays. Preferably, there will have to even be a portal the place riders can request, set up, and test the standing in their delivery in real-time, making an allowance for a extra productive time at the street and minimizing useless mistakes.

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4. Dispatch Optimization

Traumasoft’s resolution, specifically, provides a grid-view EMS CAD device that may enhance your EMS group’s useful resource usage and on-time efficiency by way of serving to you dispatch the best staff for the correct of labor. The device additionally means that you can dispatch in accordance with to be had shifts and schedules, supply a transparent navigation map for drivers and fit journeys with workforce credentials so you’ll be able to dispatch most effective certified crews. The answer contains an intuitive driving force app this is to be had on each iOS and Android, and it additionally permits for shift swapping, car monitoring, and extra.

5. ePCR Compatibility

Digital Affected person Care Record (ePCR) is an digital report that allows you to accumulate affected person care information whilst offering whole digital charting and reporting features. One very important serve as is that it means that you can accumulate knowledge akin to billing data and virtual signatures. The perfect NEMT device will have to be appropriate with the ePCR device you’re the use of in an effort to streamline knowledge access and supply for a extra complete affected person care file when you want to.

6. Staff Control

The proper NEMT device will have to additionally mean you can successfully set up your personnel.  You will have to have the ability to use it to make tracking your workers’ efficiency more uncomplicated whilst additionally serving to your workforce with interior communique and the sharing of data. Probably the most essential gear you can need incorporated are the ones to help you with certification monitoring, on-boarding, and worker coaching.

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7. Fleet Control

With the best NEMT device, you’ll be able to simply monitor your fleet stock, plan preventive repairs, and arrange maintenance and different products and services to your fleet. The answer will have to have the ability to supply real-time car standing data and mean you can see which cars are to be had, unavailable, or scheduled for repairs. Your workers will have to additionally have the ability to file problems, make requests, and proportion car stats.


Preferably, an NEMT device will have to no longer most effective focal point at the day trip scheduling, but additionally be built-in with different modules and answers discussed above. Additionally, at the moment, opting for an internet NEMT device is just a will have to. An NEMT device this is an all-in-one web-based resolution means that you can set up many sides of your EMS operations as they relate on your emergency and non-emergency transportation products and services. When opting for an NEMT device supplier, be sure you ask concerning the very important options equipped right here.